Data Protection

0bet Privacy Policy – our commitment to protecting your data

Your personal data is our top priority. Learn exactly how we collect, use, and protect your information.

Last updated: January 2026

Our Privacy Commitment

0bet follows international security standards to protect your privacy.

Encrypted protection

All your personal and financial information is protected by 256-bit SSL encryption. No third party can access your data under any circumstances.

No selling of data

0bet never sells your personal data or shares it with third parties for free. Your information is used solely to improve our services.

Minimal Data Collection

We only collect information that is necessary to provide our services. No unnecessary personal data is ever requested.

User Controls

You can view, correct, or request deletion of your information at any time. You have full control over your data.

PCI DSS Compliance

Your payment information is stored and processed in accordance with the international PCI DSS standard. Card numbers and bank details are never stored directly.

Data Breach Notification

In the event of a data security incident, we will notify affected users within 72 hours and take immediate protective action.

Section 01

Introduction & Scope

0bet.ws ("0bet", "we", "us") respects your privacy above all else. This Privacy Policy explains what information we collect when you use our website or mobile application, how we use it, and how we keep your privacy protected.

This Privacy Policy applies to all services, products, and platforms offered by 0bet. By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

This Privacy Policy has been developed with 0bet Bangladesh users in mind. We follow international data protection laws and standards, and handle your personal information with the utmost care.

This policy was last updated in January 2026. We will notify you by email of any significant changes.

Section 02

What Information We Collect

0bet collects various types of data to operate its services effectively and deliver the best possible experience. Here is a full breakdown of what we collect:

Data Type Description Purpose
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact information Email, mobile number, address Account management and communication
Financial information Payment methods, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser type Security and fraud prevention
Usage data Betting history, game preferences, session duration Service improvement and personalization

We collect information directly from you when you register, log in, place bets, or contact us. Some data is also collected automatically through cookies and similar technologies.

  • Information provided when completing the registration form
  • Documents uploaded for KYC verification
  • Information provided when contacting us via live chat or email
  • Logs automatically generated during platform use
  • Information received from third-party verification services (e.g., payment gateways)

We never store your password in plain text. Passwords are always kept as encrypted hashes.

Section 03

Use of data

0bet uses your data only for specific, legitimate purposes. We never use your information for anything else without your consent. Here's what we use your data for:

  • Creating and managing your account
  • Providing betting and payment services
  • KYC verification and age confirmation
  • Preventing fraud, money laundering, and unauthorized activity
  • Providing customer support and technical assistance
  • Fulfilling legal obligations and meeting regulatory requirements
  • Improving the platform and refining the user experience
  • Sending promotional offers and bonuses where applicable (subject to consent)

We may use your information to make automated decisions, such as detecting fraud or securing your account. You have the right to request human review of any such automated process.

If you no longer wish to receive marketing communications, you can unsubscribe at any time via your account settings or by emailing support@0bet.ws.

Section 04

Data Sharing & Disclosure

0bet does not sell your personal information to third parties. However, we may share data in the following limited circumstances:

  • Payment Provider: With approved payment gateways including bKash, Nagad, and Rocket for processing transactions
  • KYC Provider: With authorized verification agencies for identity verification
  • Legal Authorities: To comply with requests from relevant government authorities pursuant to a court order or lawful investigation
  • Security Partners: To prevent fraud and ensure cybersecurity
  • Business restructuring: In the event of a merger or acquisition, where the new owner will be bound by this Privacy Policy

Before sharing data with any third party, we ensure they adhere to the same standards of privacy and security. We have strict agreements in place with all third parties to safeguard your information.

We never sell or rent your information to other companies for marketing purposes. This is our core commitment.

Section 05

Cookies & Tracking Technologies

The 0bet website uses various types of cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security – cannot be disabled
  • Functional cookies: Remembers your preferences and language settings
  • Analytics Cookies: Collects site usage statistics to help improve our services
  • Marketing Cookies: Used to display relevant advertisements (subject to consent)

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform. We will request your cookie consent on your first visit to the site.

We use analytics tools such as Google Analytics to help us understand site performance. This data is fully anonymized and cannot be used to identify you personally.

Section 06

Data Security Measures

0bet uses multi-layered security to protect your privacy. Our technical and organizational security measures include:

  • 256-bit SSL/TLS encryption – applied to all data transfers
  • AES-256 encryption – for sensitive data stored at rest
  • Two-factor authentication (2FA) – for account login
  • Firewall and intrusion detection systems
  • 24/7 security monitoring and cyber threat analysis
  • Regular third-party security audits and penetration testing
  • Regular data protection training for all staff
  • Minimum access principle – only staff who need it can access your data

While we do everything we can to ensure the highest level of security, please be aware that no transmission over the internet is completely secure. Keep your password strong and never share it with anyone.

If you notice any unusual activity on your account, contact support@0bet.ws immediately or let us know via live chat.

Section 07

Data Retention Period

0bet does not retain your data longer than necessary. The retention periods for different types of data are outlined below:

Data Type Retention period
Account information (active) For as long as the account remains active
Financial transaction records 5 years (legal obligation)
KYC documents 5 years after account closure
Betting History 3 years
Communication records (email/chat) 2 Years
Technical logs (IP, session) 6 months
Marketing consent records 3 years after consent is withdrawn

Once the retention period expires, we securely delete or anonymize your data. Certain information may need to be kept longer due to legal obligations, in which case we will notify you.

Section 08

Your Data Rights

You have the following rights regarding your personal data on the 0bet platform. To exercise any of these rights, reach out to us at any time:

Access

The right to know what information we hold about you and to receive a copy of it.

Correction

The right to request correction of any inaccurate or incomplete information.

Deletion

The right to request deletion of your information under certain circumstances.

Restriction of processing

The right to request that we limit how we process your data in certain circumstances.

Data portability

The right to export your data in a readable, portable format.

Objection

The right to object to your information being used for specific purposes.

To exercise these rights, email us at support@0bet.ws. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from fulfilling a request, and we will explain the reason if so.

When submitting a request to verify your identity, please contact us from your registered email or mobile number.

Section 09

Children's Privacy

0bet strictly prohibits use by anyone under the age of 18. We do not knowingly collect or process personal information from minors.

  • Date of birth is collected at registration for age verification purposes.
  • Age is verified through government-issued ID during the KYC process
  • Suspicious accounts are suspended immediately
  • If a minor's information is detected, it will be deleted immediately and the account will be closed.

If you believe a minor is using 0bet or that we hold their data, please contact support@0bet.ws immediately. To learn more about responsible gaming, visit our Responsible Gaming View page.

Section 10

Policy Changes & Updates

0bet may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

  • Minor update: the "Last Updated" date at the top of this page will be changed
  • Moderate update: a notification will be displayed when you log in to the platform
  • Major changes: you will be notified at least 15 days in advance at your registered email

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account and we will delete your data in accordance with the applicable retention periods.

Keep your registered email active so you never miss important policy update notifications.

Section 11

Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, contact our dedicated privacy team. We're always here to help.

  • Email: support@0bet.ws (response within 48 hours)
  • Live Chat: available after logging in to the platform
  • Support hours: 7 days a week, 24 hours a day
  • For data protection complaints, use the subject line "Privacy Complaint" when emailing us

We will endeavor to resolve your complaint within 30 days. If you are not satisfied with our response, you may escalate the matter to the relevant data protection authority.

0bet will never ask for your password, full card number, or OTP by phone or email. Treat any such request as fraud.

Safe betting

Your Information Secure, play with complete peace of mind

Your privacy and security are fully guaranteed at 0bet. Open an account today and enjoy a world-class betting experience.

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